Passionate about delivering clear, accurate communication, Jessica Swenson is a collaborative, detail-oriented writer and proofreader. Her writing experience includes user-focused technical writing, internal corporate branding guides, pitch and design decks, professional branding documents, and online content. She was once described by a peer as inquisitive and fearless in the pursuit of information and has embraced that descriptor whenever possible during the evolution of her career.
With a background in retail project deployment, visual communications, and technical document development, Jessica has extensive experience collecting technical information from subject matter experts and organizing it into streamlined, intuitive documentation. She is passionate about proactively answering clients’ and users’ questions through intentional and accurate communications.
Over time she ascended into project and program management roles where she oversaw complex projects and managed client relationships for startup design agencies. She flourished in this space by using strong interpersonal skills to cultivate and grow client engagements while keeping partners informed and projects on task.
Woven into every role she’s ever held is a love for the written word, and frequent use of her proofreading and editing skills. Jessica has authored client pitch decks and global merchandising playbooks, contributed to comprehensive brand guideline documents, and has been called upon to review countless emails, documents, graphics, engineering documents, and more.
In 2021, Jessica decided to make a career pivot and joined an executive branding firm as a writer creating résumés, cover letters, online profiles, and biographies. In just over two years she was leading a team of six other writers and contributing weekly to problem-solving and process improvement initiatives. In this role she fell back into love with writing as a profession, and she is now working to diversify her portfolio through content development, blogging, copywriting, and proofreading. She would also like to use her powers for good as a grant writer.
Since 2017 Jessica has served as an active board member for a trauma-informed therapy and healing nonprofit based in St. Paul, Minnesota. In addition to the usual board activities, she manages the proofreading and posting of weekly practitioner blogs and executes general website updates.
Jessica holds an MBA from Western Governors University and a Certificate in Copyediting from University of California San Diego. She graduated in the top 11% of Proofread Anywhere’s General Proofreading program, is enrolled in the Comprehensive Copywriting Academy, and is a Certified Professional Résumé Writer (CPRW) through PARWCC. To keep her skills sharp between projects, she does occasional volunteer proofreading for a science and futurism YouTube channel with over 800,000 subscribers.
Jessica lives in Fort Wayne, Indiana with her husband, two cats, and a dog. She hopes to someday actually complete The Artist’s Way.